Blass Construction Company Privacy Policy

Privacy Policy

Blass Construction Company is committed to protecting the privacy and security of our customers’ information. This Privacy Policy describes how we collect, use, and share information about you when you interact with us, including through our website, forms, phone communications, in-person interactions, and SMS messages. By engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide, improve, and personalize our services:

• Personal Information: This includes names, email addresses, phone numbers (including cell numbers for SMS communication), and any other information you provide directly to us through forms, phone calls, or in-person interactions.
• Website Usage Information: We use online analytics and advertising tools to gather information about how you use our website. This may include data such as your IP address, browser type, pages visited, and browsing behavior. The tools we use do not access personally identifiable information unless you provide it directly.

We do not collect sensitive information, such as financial data or social security numbers, unless necessary for specific payment processing through secure third-party providers.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage services: Schedule appointments, fulfill orders, and deliver requested information.
• Communicate with you: Send confirmations, updates, and service-related messages.
• Personalize marketing: Tailor advertising on platforms based on your interactions with our website and past service requests.
• Enhance user experience: Use data analytics to improve our website functionality and user experience.

3. SMS Messaging

By providing your mobile number, you consent to receive SMS communications from Blass Construction Company related to your service requests, appointments, and promotional offers.

• Message Frequency: Message frequency may vary based on your engagement with our services. Standard message and data rates may apply.
• Opting Out: You may opt out of SMS communications at any time by replying "STOP" to any of our messages. After opting out, you will no longer receive promotional or automated SMS messages but may still receive essential service-related communications as needed.
• No Sensitive Information via SMS: We will never request sensitive information, such as payment or financial details, via SMS. If you receive a suspicious SMS that appears to come from us, please contact us directly to verify its authenticity.

4. How We Share Your Information

We may share your information with the following third parties:

• Service Providers: We use third-party services to manage customer relationships, provide insights, and facilitate marketing efforts. These providers have access to information as needed to perform their functions but are prohibited from using it for other purposes.
• Legal Compliance: We may disclose information if required by law or to protect our legal rights.

5. Use of Tracking Technologies

Our website uses cookies and audience tracking technology. These tools help us understand website usage, optimize content, and provide targeted advertisements. You may opt out of these tracking tools through browser settings or within your individual account settings on those platforms.

6. Your Rights and Choices

You have rights regarding your personal information, including the right to:

• Access and update: You may request access to or update your personal information by contacting us directly.
• Opt out of marketing communications: You may opt out of SMS and email marketing by following instructions in our messages or contacting us at 1-865-388-3600.
• Control tracking: Adjust your browser or device settings to control cookies and tracking preferences.

7. Data Security

We use appropriate security measures to protect your information, including encryption, access controls, and regular system monitoring. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy or through other communication methods.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Blass Construction Company
318 Nancy Lynn Ln, Suite #9
865-388-3600
company@blassconstruction.com